WhatsApp Business is an application that helps businesses interact with customers easily. You are a new or long-standing business, you need to interact with regular customers to provide services before, during and after customers use otherwise it is very likely you will lose customers. With the technology age, you do not need to meet customers directly, just interact with customers through this application by providing tools to automate, organize and respond quickly to messages. This application is designed for small business owners, completely free and very easy to use.
Features of WhatsApp Business
The application is used to interact with customers through instant messaging.
You can create a business profile that includes important information, such as your company's address, email, and website. From this information, users can easily contact and learn about your business through which they will trust your business more satisfied.
The app is completely free to download, which is great because there are so many business apps, but it requires a sizeable download fee.
The application is compatible with most Android and iPhone devices, this is very convenient for users because they do not use the same device.
You can statistically see how many messages have been sent, sent and read successfully. Through which you will manage the number of customers who interacted easily, without missing the message from the customer.
When you're busy, you can use your out-of-office text or send a text message to send your customers a referral message when they text you for the first time. These automatically sent messages will help customers more satisfied than calling subscribers or not receiving any replies, so customers will have a positive view of the business.
You can use it with a landline and your customers can text you on that number. Using the same phone number will create better effects from the user, they don't have to memorize too many contacts.
You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each application must have its own phone number. When you restore a chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger, so you should back up WhatsApp Messenger backup on your phone to your computer before you begin. First, use WhatsApp Business.
The application allows you to respond to customers more effectively right from the browser on your computer, this will help you interact faster and when you are using the computer you can also contact customers quickly...
In addition to texting with customers, you can make free calls, send multimedia, free international texting, group chats, offline messages and more.
However data charges may apply, you can contact your provider for details.